Privacy Policy – top77 Online Gaming Platform

1. Introduction

top77 ("we", "us", "our") is committed to protecting the privacy of all registered players and website visitors. This Privacy Policy describes how we collect, process, store, and protect personal information in connection with your use of the top77 online gaming platform at top77.live.

By creating an account or using the top77 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not register or continue to use the platform.

This policy applies to all users accessing top77 from the Philippines, including players in Manila, Quezon City, Cebu, Davao, and anywhere else across the country.

2. Data We Collect

We collect personal information that is necessary to operate the platform, verify your identity, process transactions, and deliver a personalised gaming experience. The main categories of data we collect are:

We only collect information that is relevant and necessary for the purposes described in this policy. We do not collect sensitive personal information such as racial or ethnic origin, religious beliefs, or political opinions.

3. How We Use Your Data

The personal information we collect is used for the following purposes:

• Account management — to create, maintain, and secure your top77 account.
• Identity verification — to confirm you meet the 21+ age requirement and satisfy KYC requirements before processing withdrawals.
• Payment processing — to facilitate deposits and withdrawals in Philippine Peso through supported local channels.
• Platform personalisation — to tailor your experience on top77, including game recommendations and promotional offers relevant to your activity.
• Customer support — to respond to your queries, complaints, and account-related requests.
• Fraud prevention and security — to detect and prevent fraudulent activity, money laundering, collusion, and other prohibited conduct.
• Responsible gaming — to monitor gaming behaviour and provide tools that help you manage your activity responsibly.
• Platform improvement — to analyse usage patterns and improve the performance, features, and design of the top77 platform.
• Legal compliance — to meet obligations under applicable laws and respond to lawful requests from authorities.

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects on you without human review.

4. Legal Basis for Processing

top77 processes your personal data on the following legal grounds:

• Contract performance — processing is necessary to provide the gaming services you have registered for.
• Legal obligation — processing is required to comply with applicable laws, including anti-money laundering rules and age verification requirements.
• Legitimate interests — processing is necessary for fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights.
• Consent — where we rely on consent (for example, for certain marketing communications), you may withdraw that consent at any time by contacting support.

5. Data Sharing

top77 does not sell, rent, or trade your personal information. We may share your data with third parties only in the following circumstances:

• Payment providers — banks and e-wallet services (such as those connected via InstaPay) that process your deposits and withdrawals in PHP.
• Identity verification services — third-party KYC providers used to verify government-issued IDs and confirm player eligibility.
• Game providers — software partners who supply the games available on the platform may receive limited session data necessary to deliver the game.
• IT and security providers — service providers who support platform infrastructure, hosting, and cybersecurity under strict data processing agreements.
• Legal and regulatory authorities — where required by law, court order, or legitimate request from a competent authority in the Philippines.

All third-party service providers who access your personal data are required to handle it in accordance with applicable data protection standards and are not permitted to use it for their own marketing purposes.

6. Data Retention

top77 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Financial records and KYC documentation are typically retained for a minimum of five years following account closure to comply with anti-money laundering obligations.

If you request deletion of your account, we will remove or anonymise personal data that is no longer required for legal or compliance purposes. Some data may be retained in anonymised or aggregated form for analytics and platform improvement.

7. Security Measures

top77 uses industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the platform.
• OTP-based verification for login and sensitive account actions.
• Access controls that limit staff access to personal data on a need-to-know basis.
• Regular security assessments and monitoring of platform infrastructure.
• Secure storage of KYC documents with restricted access.

While we take these steps seriously, no online platform can guarantee absolute security. You play an important role by keeping your account credentials confidential and notifying us immediately if you suspect any unauthorised access.

8. Cookies and Tracking Technologies

top77 uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. Cookies are small text files stored on your device when you visit top77.live.

We use the following types of cookies:

• Essential cookies — required for the platform to function, including session management and security features. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and last visited sections.
• Analytics cookies — help us understand how players navigate and use the platform so we can improve the experience.

You can manage or disable non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of the platform. top77 does not use cookies to serve third-party advertising.

9. Your Rights Over Your Data

As a top77 player, you have the following rights regarding your personal information:

• Right of access — you may request a copy of the personal data top77 holds about you.
• Right to correction — you may request that inaccurate or incomplete personal data be corrected.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
• Right to data portability — you may request a copy of your data in a structured, commonly used format.
• Right to object — you may object to processing based on legitimate interests in certain circumstances.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within a reasonable timeframe. We may need to verify your identity before processing a data request.

10. Minors and Age Verification

top77 is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is carried out during the KYC process before any withdrawal is permitted.

If we become aware that personal data has been collected from a person under 21, we will close the account and delete the associated data promptly. If you believe a minor has registered on the platform, please contact us immediately at [email protected].

11. Changes to This Privacy Policy

top77 reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the platform after any update constitutes your acceptance of the revised policy.

We encourage you to review this page periodically to stay informed about how we protect your personal information. If changes are significant, we may also notify registered players via email.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way top77 handles your personal data, please get in touch with our support team:

Email: [email protected]

For general platform questions, visit our FAQ page. For information on your rights as a player, see our Terms & Conditions.